Question: what is your most disturbing case youve had to deal with ?

Mark Hill answered on 19 Mar 2011:

Hello Bella,

I would think that the one case that affected me most was with a mother and daughter that died, along with another adult friend, when their car went up the embankment and rolled back onto the motorway. I helped remove the girl from the car. She was 10 years old. At the time, my eldest daughter was also 10. I found that, although they looked totally different, I struggled to not imagine my daughter there.

The real danger for anyone working in the emergency services, who go to fatal incidents, is finding a link between you and the person who has died.

Another particularly upsetting collision happened last summer, in my village. A 10 year old skateboarder, lying down on his skateboard, slipped out into the road and under a passing car. Unfortunately, he didn’t survive.

To add to me knowing his family, the local driver, and his school (which is the one that I would love to give this £500 to), his teacher lived opposite where he died and came out at the time. Again, when you draw links to a scene, it can be rather difficult to stay focussed.

Thank you for your question on the human side of my role.

Mark.